Job Categories: E-commerce Marketing Retail
Job Types: Full Time
Locations: Shatin
Sha Tin, Sha Tin District
Product Management & Development (Information & Communication Technology)
Full time
$20,000 – $30,000 per month
A company in the online retail industry, known for its dynamic approach to eCommerce and customer service. With a good presence across major e-Commerce platforms, this company is in the IT industry.
Job Description:
- Oversee the operation and maintenance of various e-Commerce platforms, including Amazon and Walmart.
- Coordinate sales processes, from order placement to delivery, while effectively managing inventory and sales predictions.
- Provide comprehensive online customer support, addressing inquiries, handling complaints, and managing returns and refunds.
- Contribute to the development and implementation of digital sales and marketing initiatives.
- Analyze performance data from e-Commerce platforms to optimize sales strategies.
- Vigilantly monitor supply chain data, identifying and resolving potential issues promptly.
- Ensure the health of platform accounts, addressing any ad-hoc challenges that arise.
Job Requirements:
- Bachelor’s degree with a minimum of 2 years of experience in eCommerce or a related field.
- Proficiency in MS Office applications, with a strong emphasis on Excel.
- Demonstrated ability to organize and analyze data effectively.
- Capability to manage multiple projects simultaneously with efficient time management.
- Previous experience with various e-Commerce marketplaces highly regarded.
- Excellent communication skills in English, Cantonese, and Putonghua.
- Candidates who are immediately available will be given preference.
