Marketing Specialist (e-commerce, online retail)

Job Categories: E-commerce Marketing Retail
Job Types: Full Time
Locations: Shatin

Sha Tin, Sha Tin District

Product Management & Development (Information & Communication Technology)

Full time

$20,000 – $30,000 per month

A company in the online retail industry, known for its dynamic approach to eCommerce and customer service. With a good presence across major e-Commerce platforms, this company is in the IT industry.

Job Description:

  • Oversee the operation and maintenance of various e-Commerce platforms, including Amazon and Walmart.
  • Coordinate sales processes, from order placement to delivery, while effectively managing inventory and sales predictions.
  • Provide comprehensive online customer support, addressing inquiries, handling complaints, and managing returns and refunds.
  • Contribute to the development and implementation of digital sales and marketing initiatives.
  • Analyze performance data from e-Commerce platforms to optimize sales strategies.
  • Vigilantly monitor supply chain data, identifying and resolving potential issues promptly.
  • Ensure the health of platform accounts, addressing any ad-hoc challenges that arise.

Job Requirements:

  • Bachelor’s degree with a minimum of 2 years of experience in eCommerce or a related field.
  • Proficiency in MS Office applications, with a strong emphasis on Excel.
  • Demonstrated ability to organize and analyze data effectively.
  • Capability to manage multiple projects simultaneously with efficient time management.
  • Previous experience with various e-Commerce marketplaces highly regarded.
  • Excellent communication skills in English, Cantonese, and Putonghua.
  • Candidates who are immediately available will be given preference.

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