Job Categories: Field Application Engineer Networking Pre-Sales
Job Types: Full Time
Locations: Sha Tin
Type: Permanent
A tech corporation renowned for its advanced networking and security solutions. With a robust global presence, the company emphasizes innovation, customer satisfaction, and market adaptability, offering cutting-edge products and services worldwide.
Job Description:
- Understand, analyze, and address customer needs comprehensively.
- Timely resolution of client issues, covering both hardware and software aspects.
- Present and clarify solutions to clients, addressing any inquiries.
- Research market trends and competitive products.
- Engage in bidding processes, preparing technical documentation and proposals, and managing technical support queries.
- Conduct training sessions for internal staff and business partners on product and solution specifics.
Job Requirements:
- Bachelor’s degree or higher.
- At least 3 years of relevant experience, with strong proficiency in Microsoft Office, particularly PowerPoint.
- Fluent in English with excellent customer communication skills.
- Knowledge of network products, security, firewall, VPN, and related technologies.
- Preferably experienced in big data, the software industry, enterprise solutions, and product presentations.
- Willingness to travel frequently, including to Shenzhen and international locations.