Business Analyst | Microsoft Dynamics 365

Job Categories: Business Analyst
Job Types: Full Time
Locations: Central

Central, Central and Western District

Programme & Project Management (Information & Communication Technology)

Full time

$38,000 – $54,999 per month

We are assisting a technology powerhouse specializing in CRM and ERP solutions, our client is in digital transformation to drive efficiency, innovation, and growth for businesses worldwide. 

Job Description:

  • Assist engagements with business stakeholders to extract and meticulously document business requirements for Dynamics 365 implementations.
  • Pinpoint and capitalize on opportunities to enhance business processes through the strategic deployment of Dynamics 365. Engage directly with stakeholders to refine workflows and implement system improvements.
  • Design and oversee comprehensive test strategies to validate that Dynamics 365 solutions meet all business requirements. 
  • Facilitate user acceptance testing (UAT) with end-users, resolving any discrepancies or issues.
  • Remain abreast of the latest Dynamics 365 developments, features, and industry trends to recommend and implement system upgrades and enhancements

Job Requirements:

  • Bachelor’s degree in Business Administration, Information Technology, or related field.
  • Demonstrated expertise in Dynamics 365 or similar CRM/ERP platforms, with a strong grasp of modules like Sales, Customer Service, Marketing, and Field Service.
  • Mastery in requirements gathering, process modeling, and system design principles.
  • Exceptional analytical, problem-solving, and systems thinking capabilities.
  • Excellent communication skills, with a proven track record of successful stakeholder engagement.
  • Agile or Scrum methodology experience is highly desirable.

Job Benefits:

  • Competitive salary and benefits package including health insurance.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment that fosters innovation and collaboration.

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