Job Categories: Business Analyst
Job Types: Full Time
Locations: Central
Central, Central and Western District
Programme & Project Management (Information & Communication Technology)
Full time
$38,000 – $54,999 per month
We are assisting a technology powerhouse specializing in CRM and ERP solutions, our client is in digital transformation to drive efficiency, innovation, and growth for businesses worldwide.
Job Description:
- Assist engagements with business stakeholders to extract and meticulously document business requirements for Dynamics 365 implementations.
- Pinpoint and capitalize on opportunities to enhance business processes through the strategic deployment of Dynamics 365. Engage directly with stakeholders to refine workflows and implement system improvements.
- Design and oversee comprehensive test strategies to validate that Dynamics 365 solutions meet all business requirements.
- Facilitate user acceptance testing (UAT) with end-users, resolving any discrepancies or issues.
- Remain abreast of the latest Dynamics 365 developments, features, and industry trends to recommend and implement system upgrades and enhancements
Job Requirements:
- Bachelor’s degree in Business Administration, Information Technology, or related field.
- Demonstrated expertise in Dynamics 365 or similar CRM/ERP platforms, with a strong grasp of modules like Sales, Customer Service, Marketing, and Field Service.
- Mastery in requirements gathering, process modeling, and system design principles.
- Exceptional analytical, problem-solving, and systems thinking capabilities.
- Excellent communication skills, with a proven track record of successful stakeholder engagement.
- Agile or Scrum methodology experience is highly desirable.
Job Benefits:
- Competitive salary and benefits package including health insurance.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment that fosters innovation and collaboration.